The INPAT (MALAYSIA) SDN BHD (“INPAT”) upholds the highest standards of professional integrity and ethical conduct and the same is required of every INPAT partner, officer, employee and third parties who perform services for or on behalf of INPAT.
INPAT is committed to conducting its business, to the best of our knowledge and belief, in accordance with all applicable laws, rules and regulations and the highest ethical standards.
In promoting ethical business practices, INPAT is committed to design and corporate appropriate policies and procedures to support INPAT’s business operations and assist its Employees to understand their obligations in upholding corporate integrity and INPAT’s reputation.
INPAT does not condone any act of bribery and corruption, which are criminal acts in nature as well as indictable offences.
The purpose of this Anti-Bribery and Anti-Corruption Policy is to reiterate INPAT’s commitment to full compliance by it, and its officers, directors, employees and agents with all laws relating to anti-bribery and anti-corruption in Malaysia, in particular, the Malaysia Anti-Corruption Commission Act 2009. (“MACC Act”) subsequent amendments to the Act and all guidelines issued by relevant authorities pertaining to the same.
This Policy aims to ensure that all Employees (defined below) and Associated Persons (defined below) of INPAT are aware of their obligation to disclose any corruptions, briberies, conflicts of interest or similar unethical acts that they may have, and to comply with this Policy to follow highest standards of ethical conduct of business.
The policy will be updated as the Law and Regulations changes to incorporate the latest standards in anti-bribery and corruption.
1.Code of Ethic
2.Conflict of Interest
3.Confidentiality
4.Competitive Practice
5.No Gift Policy
6.Disclosure of information
7.Health, Safety, Security and Environment (HSSE)
INPAT uphold a safe and healthy work environment and expects its Business Partners to comply with all applicable health and safety laws, regulations and standards. Business Partners are encouraged to take appropriate actions stated below:
8.Record Keeping
The Business partners are encouraged to maintain adequate internal controls and procedures to ensure that all transactions with INPAT are accurately recorded and reported in its books and records to reflect truly the activities to which they pertain such as the purpose of each transaction and to whom it was made or from whom it was received
Objectives
Pricing Strategy
Our pricing strategy is predominantly value-based, as we believe that the perceived worth of our offerings plays a vital role in customer satisfaction and loyalty. We strive to find a balance between offering competitive prices and reflecting the quality and benefits of our products/services.
Factors Influencing Pricing
Our pricing decisions are influenced by various factors, including:
Price Setting Process
Customer Segmentation
We recognize that different customer segments have varying needs and willingness to pay. Our pricing approach may vary based on demographics, purchasing behavior, and preferences.
Price Adjustments
Prices may be adjusted periodically based on the following factors:
Promotions and Discounts
We offer promotions and discounts strategically to drive sales, attract new customers, and reward loyalty. These initiatives are designed to align with our overall pricing strategy and objectives.
Monitoring and Review
Our pricing strategy’s effectiveness is monitored through key performance indicators (KPIs) such as sales volume, revenue, and customer feedback. Regular reviews ensure that our pricing remains aligned with our objectives and market conditions.
Compliance and Ethics
We are committed to adhering to legal and ethical standards in pricing. Our pricing practices avoid collusion, price-fixing, and deceptive practices.
Communication
We communicate our pricing policy to employees, partners, and customers to ensure transparency and understanding. Customers can find clear and accurate pricing information on our website and through other communication channels.
Conclusion
At Inpat (Malaysia) Sdn Bhd, our pricing policy reflects our commitment to delivering value to customers while maintaining a competitive edge in the market. We believe that transparent, fair, and value-driven pricing is essential for building long-lasting customer relationships and achieving our business goals.